Jordana Adair has been a dedicated part of the BHN team for 15 years, currently serving as the Program Director for Adult Community Crisis Stabilization. Her journey began in Holyoke at BHN’s CCS respite, where she started as a clinician and staff supervisor before being promoted to clinical coordinator. After transitioning to the Springfield location, she has been an essential leader for the past eight years.

Jordana earned her Master of Social Work at Springfield College, where she first learned about BHN’s inclusive and flexible work environment. “I liked that BHN was a larger agency doing impactful work in the community where I lived,” Jordana shares.

“I’ve always enjoyed and felt fulfilled with helping people,” she says. “I always wanted to do something in human services, because I’m intrigued by how people think, how the brain works, and why they do what they do.” 

Crisis work piqued her interest. “It’s different than therapy, because it’s helping people in their most vulnerable state. It’s rewarding work in such a short period of time. These are individuals, and they’re unique and different. Because of how crisis works, people don’t stay with us too long, and our clientele quickly changes. The whole team approach is very different because of how many people we work with, and our bond is very special.”

Jordana has also guided many interns on their journey and takes pride in seeing them be successful in their own careers. “What motivates me is that BHN as an agency really looks out for their employees. “It’s beneficial for me to be in a helping role and to feel supported in doing so. They’re ahead of the game.”